FAQ/Rates & Insurance | Grand Rapids & Granville, MI

We’re here to make getting started as simple and clear as possible. Below, you’ll find information about our rates and answers to some of the questions we hear most often.

If you’re not sure where to begin, contact us and we can help guide you toward the next step. You can also schedule a free consultation or meet our team to learn more about our therapists and find the support that feels right for you.

Rates

The rates for each type of counseling session vary as you can see below. If you have a question or concern regarding our offered rates or the insurance providers that we accept, please call us at (616) 309-0737.

Private Pay rates vary based on clinician’s experience and training.

Graduate level interns are $50+/session.
Limited licensed providers are generally $85+/session.
Fully licensed providers are generally $100+ /session.
Couples therapy $100-$130
Out-of-network providers accepted.

Insurance

Accepted providers include: Priority Health, ASR, Aetna, United Healthcare/UMR, Blue Cross Blue Shield/BCN Straight Medicaid, and Priority Health Medicaid.

Out of Network Information:

Payment Accepted include: Health Savings Accounts (HSA), Flexible Spending Accounts, cash, check, and all major credit cards.

You will be responsible for paying the session fee and we will give you a “super-bill” to submit for reimbursement directly to your insurance carrier, according to the terms of your particular insurance plan.

You can also call our billing services and they will help you verify your out-of-network benefits as well. If you would like us to verify your insurance benefits, please call (877) 535-9923.

Questions to ask your insurance provider before starting therapy:

What percentage is covered for out-of-network mental health care?

- If they ask, we are MI Licensed Marriage & Family Therapists.

Is there an annual limit on sessions?

- Some insurers limit the amount of sessions they will cover in a calendar year.

How do I submit a claim?

- We can certainly help you with this process if need be.

Payment

We accept Health Savings Accounts (HSA), Flexible Spending Accounts, cash, checks, and all major credit cards as forms of payment.

Cancellation Policy

If you are unable to attend a session for any reason, please make sure you cancel at least 24 hours beforehand. Otherwise, you may be charged for the full rate of the session.

Good Faith Estimate Notice

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-930-3745.

Schedule a Free Consultation Contact Us

Frequently Asked Questions

and if you don’t see your question, please reach out and we will answer it.

How long are sessions?

Typically, sessions run for 50 minutes but for initial intake sessions, they’re at least 75 minutes. Couples therapy sessions can often benefit from longer sessions of 75 minutes as well.

How often do you see a client?

Clients are often seen once a week. If after some time it is decided that you are close to reaching your therapeutic goals, we may see each other less frequently.

I’ve never talked to anyone and I’m used to handling things on my own. Aren’t people who go to therapy weak?

Not at all. People who ask for help know when they need it even having the courage to reach out signifies strength. Plus, everyone needs help now and then.

In our work together, we’ll help you explore and identify your strengths and how to implement them to reduce the influence of the problems you are facing.

What’s the difference between talking to you or my best friend or family?

The difference lies in the professional training and experience. As mental health professionals, we can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself.

Furthermore, counseling is completely confidential. You won’t have to worry about others knowing your business or spreading information around.

Lastly, if your situation provokes a great deal of negative emotion, and you’ve been confiding in a friend or family member, there is the risk that once you are feeling better you could start avoiding that person so you aren’t reminded of this difficult time in your life.

Why shouldn’t I just take medication?

Medication can be effective but it alone cannot solve all issues. Sometimes medication is needed in conjunction with counseling.

Our work together is designed to explore and unpack the problems you are experiencing and expand on your strengths that can help you accomplish your personal goals.

How does it work? What do I have to do in sessions?

Because each person has different issues and goals for counseling, it will be different depending on the individual. We tailor our therapeutic approach to your specific needs.

How long will it take?

Unfortunately, this is not possible to say on a general FAQs page. Everyone’s circumstances are unique to them and the length of time counseling can take differs.

The time needed to allow for you to accomplish your goals depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.

I want to get the most out of therapy. What can I do to help?

We are so glad you are dedicated to getting the most out of your sessions. Your active participation and dedication will be crucial to your success.

Request an Appointment With Us

Ready to make a change in your life? Our licensed therapists in Grand Rapids & Grandville, MI, would be more than happy to help you on your mental health journey. To set up a free 15-minute consultation, call Evolve Therapy Group at (616) 309-0737.

FAQs/Rates & Insurance